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DID YOU KNOW? FACT 1: 75% of all mentoring programs fail, due to the lack of capable and confident MENTORS. FACT 2: When training is combined with structured MENTORING, the measurable improvement is 3 times more than through training alone! FACT 3: Becoming an effective MENTOR is essentially a learned and acquired competency.

In today’s skills and knowledge hungry economy, where a war for competent talent is being fought by your organization every day, the tried and trusted methodology of MENTORING has never been more important.

The time has come for managers to support and co-develop your organization’s talent, knowledge and skills needs, by becoming effective MENTORS.

Experience real business benefits gained from a well informed and competent Mentors Pool...

• Increased ability to attract, develop, motivate and retain good people
• Dramatically improved succession planning and talent management
• Improved retention and sharing of critical business knowledge and know-how
• Fast track graduate development and integration
• Facilitate effective and objective empowerment and transformation
• Enhanced transfer of scarce and critical skills and knowledge
• Facilitate effective, measurable and job specific competency development
• Significantly improve performance and productivity
• Improve cross-functional sharing
• Ensure future sustainability through focused knowledge sharing and retention
• Much more...

Find out what other key benefits are available to your organization  through Structured Mentoring and Knowledge Sharing best practice. 

After attending this highly interactive two-day Mentors Masterclass, delegates will be able to:

• Understand the Talent Management life-cycle
• Identify the key Applications and Benefits of Mentoring
• Differentiate between Mentoring and coaching
• Build the key Manager, Mentor, Mentee Relationships
• Develop the organization’s and mentee's Sources of Learning
• Manage the transfer of Scarce and Critical Skills
• Use a Competency Assessment and Development model
• Appreciate Behavioural and Generational values differences
• Utilise all 6 key Roles of the Mentor
• Implement 10 critical success factors for Mentoring programs
• Apply the latest Trends and Techniques of effective Mentoring
• Articulate a clear Mentoring Needs Definition and Business Case
• Formulate and implement an effective Mentoring Plan for staff

- Turning good managers into Great Mentors -

ABOUT YOUR PRESENTER

PHILIP MARSH is the founder and Managing Director of Mentoring for Success (Pty) Ltd, which is a wholly owned subsidiary of the Knowledge Management Institute (Pty) Ltd Group of Companies, which has been providing strategic, knowledge-based solutions and services throughout Africa since 1997. Philip is one of the foremost experts on Knowledge Management in Southern Africa and has established a high public and corporate profile as a regular keynote speaker, conference guru and executive think-tank facilitator on a variety of “knowledge based” business solutions, such as Knowledge Management, Balanced Scorecards, Strategic Human Capital Management and Structured Mentoring.  He has also appeared on the DSTV SUMMIT Executive Edge television program, discussing “Strategic Knowledge Management” for South African businesses, as well as the Mentoring for Success™program, which is a global best practice, co-developed with international experts.

During his 15 years in engineering, Philip held positions as Managing Director of a civil engineering company as well as CEO of a structural engineering software and component development business.  During the late 80s Philip was the Director of Structural Engineering with one of the main contractors on the Canary Wharf project in London, which was at the time, the world’s largest commercial development and led a team of 65 engineers who developed and launched two award winning technical innovations in structural engineering.  Philip also served as a board member of an international, UK based corporation during this period. Philip has presented keynote addresses and facilitated executive workshops throughout Africa, as well as internationally and is currently engaged in writing a book on the practical use and application of effective Knowledge Management in organisations.

Programme Outline

Identifying the Case for Mentoring:

• The legislated and other reasons for Mentoring
• Examples and Success Stories
• The Talent Management life-cycle
• Key applications and benefits

The key relationships in Mentoring:

• The “triangle of trust”
• Internal coordinator and external expert
• Coaching versus Mentoring
• The 7 essential C’s of the effective Mentor   

The 6 Sources of Learning:

• Experiential versus traditional learning
• Scarce and critical skills
• Cross functional learning
• Practical solutions

Practical Competency Assessment and Development:

• Skills – professional, technical, specialist, generic
• Knowledge – organisational knowledge and know-how
• Behaviours – culture, values and behaviours
• Developing full competencies for effective development  

Understanding Behavioural and Generational differences:

• Four dimensions of behaviour
• Communication Styles and Challenges
• Personal Value Drivers and Behaviour
• The four Generational Norms and Values

The 6 Key Roles of the Master Mentor:

• The 6 Roles Model
• Management versus Mentoring
• Telling versus Guiding
• Practical solutions

The Critical Success Factors of Structured Mentoring:

• The 10 critical success factors
• Using a structured framework for Mentoring
• Best Practice trends and techniques of Mentoring
• The Mentoring Action Plan

Practical Aspects of Structured Mentoring:

• Strategic Alignment and Organisational Purpose
• Performance Management and Career Development
• Barriers and solutions
• Mentoring Competency Development Plan

	ENQUIRIES ABOUT OUR CONSULTING SERVICES E-mail Lungile Nxumalo or phone Lungile on (011) 726-3040
	ENQUIRIES ABOUT OUR WORKSKOPS AND SEMINARS E-mail Hennie Oosthuizen or phone Hennie on (011) 726-3040
	ENQUIRIES ABOUT OUR CONFERENCE CENTRE E-mail Caroline Chamboko or phone Caroline on (011) 726-3040
	ENQUIRIES ABOUT OUR CONFERENCES E-mail Ryan Muller or phone Ryan on (011) 726-3040