EES-Siyakha

Management Issues in the 21st Century
Be an authentic and natural leader that inspires confidence, creating a workplace where people feel at home and enjoy work

FOR A BROCHURE IN PDF ... [ click here ]

In times of high uncertainty, government and commercial organizations need leaders who are comfortable with complexity and ambiguity and at the same time inspire their staff to follow them through the rough times: The recent melt-down of the world’s financial markets requires new answers to the pure Shareholder Value focus of the previous period, the role of emerging markets needs to be constantly redefined, the changing personal value system of communities in Africa need to be addressed, diversity issues need to be managed with care and tolerance, not to mention political changes on the continent. These are just a few issues the current generation of leaders is facing. This course will provide answers on how to deal with them, be an authentic and natural leader that inspires confidence, creating a workplace where people feel at home and enjoy work.

About your facilitator

Andrew Joubert is a lecturer at Wits University, pursuing PhD research on corporate performance factors. His 40 years of business experience includes management and directorships in retail, transport, property, banking, IT and insurance, in companies such as Foschini, Avis, Investec, IBM and Liberty Life. Today Andrew lectures and facilitates at various business schools, including Wits, Stellenbosch (USB-ED), Milpark, other educational organizations and at Wits University. He facilitates to corporate and government audiences in corporate governance and ethics, marketing, environment of business, finance and economics. His articles have been published in Finweek and Business Day. Among Andrew’s recent audiences are South African Airways, Engen, Mercedes-Benz, Cummins Diesel, BankSeta, BMW, Sasol, JD Group, Naspers, Sandvik, Sanlam & Santam, Legal Aid Board, Municipalities and others. He also facilitates on short courses at business schools, and WitsPlus. He has a keen interest in current events at global and local level, and is an engaging and entertaining facilitator. He is a Past President of Sandown Rotary Club, and a Paul Harris fellow.

COURSE OUTLINE

Background – what has changed for managers since 2000?
- Accountability and transparency
- Ownership structures
- Ethics and corporate social responsibility
Managerial theories – a little bit of history
- Motivational theories
- Contingency theories
The 21st Century environment surrounding organizations
- Globalisation
- Diversity in the workplace
- Ethics and social responsibility
- Regulation – post-banking-crisis, FICAS, RICA, Consumer Protection Act, National Credit Act, etc.
- Travel restrictions, visas, and the technological solutions
Motivation, then and now – direct and indirect reward systems
- What drives people
- The employment scene
Organizational structures
- Organizational structures – the past and the present
- Virtual organizations, and virtual offices
- Online vs. bricks ‘n mortar
Globalization – its promises and its pitfalls
- The developed world and the developing world
- South Africa’s position as a resource provider (gold, platinum, coal), food provider, manufacturer and exporter
The Internet and new technology
- Business over the Internet – B to C and B to B
- Internet Marketing
- Social Networks
- New technological trends – smartphones and tablets, and how they affect business capabilities
Wrap-up and a view of the future – where to next