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EES-SIYAKHA CONFERENCE CENTRE


 

Management and Business Skills
for the Senior PA, Secretary and Office Professional
Develop essential people management skills to help you shoulder increased
management responsibilities

FOR A BROCHURE IN PDF ... click here


Objectives of the workshop

  • Showing you how to increase your productivity and support your organisation's wider aims
  • Showing you how to lead, motivate and delegate effectively and give appropriate feedback
  • Refining your influencing and negotiating skills
  • Increasing your job satisfaction and sell yourself, your strengths and your potential
  • Improving your effectiveness as a member of your organisation's top management team

This highly interactive workshop will enable you to:

  • Understand your organisation's dynamics and goals
  • Exploit your personal power to get the job done
  • Develop your own personal leadership style
  • Managing heavy workloads and balance multiple priorities
  • Foster productive teamworking
  • Effectively manage your colleagues
  • Reinforce your influencing skills
  • Apply a structured approach to solving problems
  • Plan and manage small projects
  • Enhance your ability to self-manage and sustain your own motivation levels
  • Network and share ideas and experiences with others in a similar role to yourself

About your presenter

Elana Siew has worked with Government, the Private Sector and Independent Service Providers. She has been involved in the start-up of three companies and has operated in several different industries. After spending three years researching and preparing course material, Elana joined Mentors in 2002, as a management consultant and trainer. She has been active in Mentors in training, coaching and facilitating. Elana has Industrial Psychology qualifications and experience.

PROGRAMME 

ORGANISATIONAL CULTURE AND STRATEGY

  • Defining organizational culture and strategy
  • Understanding the intricacies of culture and strategy
  • Knowing the importance of organizational assessments

PROJECT MANAGEMENT TECHNIQUES

  • Understanding the flow of a Project
  • Looking at the structure of project management
  • Overseeing and implementing your own project
  • Looking at professional project management

 MANAGEMENT AND LEADERSHIP

  • Investigating the underlying principles of management
  • Looking at the importance of leadership skills in today’s business environment
  • Examining challenges faced by managers
  • Learning how to effectively manage others
  • Providing you with strategies on how to rise to the challenges of Management

POSITIVE INFLUENCING TECHNIQUES

  • Providing you with techniques on how to positively influence situations
  • Working with Clients and meeting client needs
  • Work with Colleagues
  • Working with your Team

ACHIEVING THE IMPOSSIBLE IN A PRESSURED ENVIRONMENT

  • Practical Applications
  • Managing your environment to achieve positive results
  • Implementing best practice management techniques
  • Utilizing leadership skills to get the most out of people

DECISION-MAKING AND CREATIVE PROBLEM SOLVING

  • Investigating the principles of decision making and Problem Solving
  • Integrating Leadership Techniques into Problem Solving
  • Practical Problem Solving Exercises

PRACTICAL NEGOTIATION SKILLS TO ACHIEVE WIN-WIN OUTCOMES

  • Negotiation Principles
  • Practical Negotiation Techniques

MAKING PROFESSIONAL PRESENTATIONS AND REINFORCING YOUR PERSONAL IMPACT

  • Tying the Principles of Management Together
  • Providing you with realistic tactics to enable you to succeed
  • Implementable winning business strategi
ENQUIRIES ABOUT OUR CONSULTING SERVICES
E-mail Lungile Nxumalo or phone Lungile on (011) 726-3040
 

ENQUIRIES ABOUT OUR WORKSKOPS AND SEMINARS
E-mail Hennie Oosthuizen or phone Hennie on (011) 726-3040
 
ENQUIRIES ABOUT OUR CONFERENCE CENTRE
E-mail Caroline Chamboko or phone Caroline on (011) 726-3040
 
ENQUIRIES ABOUT OUR CONFERENCES
E-mail Ryan Muller or phone Ryan on (011) 726-3040
 

 

© EES 2004    |    Last updated on : Thursday, 10 May, 2012 22:11